Welcome to the official website of TrueAxis LLC and to our fitness equipment sales services. These Terms of Service clarify the rules between you and TrueAxis LLC regarding website use, product purchase, payment methods, ownership of goods, and related services.

By accessing this website, browsing product information, or completing a purchase, you indicate that you have read, understood, and agreed to abide by the following Terms of Service.

  1. Website Ownership

This website is owned and operated by TrueAxis LLC.

All content on this website, including but not limited to:

Website name and brand logo;

Product information and product descriptions;

Website page design and text content;

Images, graphics, videos, and other display materials;

Website structure, functional modules, and related technical content;

are all owned by TrueAxis LLC or its legal licensors and are protected by applicable intellectual property laws.

Without the prior written permission of TrueAxis LLC, no individual or organization may:

copy, modify, or distribute the website content;
use it for commercial sales or other commercial purposes;
use the TrueAxis LLC brand name or related materials without authorization;
infringe the intellectual property rights of the website content in any way.

  1. Services Offered

TrueAxis LLC specializes in the sale of fitness equipment, providing customers with a variety of sports training products, including but not limited to:

Jump Rope;
Fascia Gun;
Abdominal Roller;
Hula Hoop;
Kettlebell;
Fitness Ball.

We are committed to providing customers with a convenient and safe online shopping experience and fitness products suitable for their daily exercise needs.

  1. Nature of Product Sales

TrueAxis LLC provides one-time product sales services.

After a customer purchases a product:

This transaction represents a one-time purchase;
It does not include any subscription services;
It does not include membership fees;
It does not include auto-renewal items;
There will be no recurring payments. Once a customer completes payment for an order, a single transaction is completed.

  1. Billing Terms

When purchasing TrueAxis LLC products:

The product price will be clearly displayed on the order confirmation page; By submitting an order and completing payment, the customer agrees to pay the full amount shown in the order; The order cost includes the product price and any applicable fees clearly listed on the checkout page;
TrueAxis LLC will not charge any additional fees without the customer’s authorization; There are no hidden fees, automatic deductions, or recurring charges.

Changes in product prices due to promotions, market changes, or inventory adjustments will not affect orders for which payment has already been made.

  1. Ownership Statement

Upon completion of payment and receipt of the product:

Ownership of the purchased fitness equipment is formally transferred to the customer;
The customer has the legal right to use and possess the product;
TrueAxis LLC no longer owns the delivered product.

Until the product is delivered, ownership of the product remains with TrueAxis LLC.

  1. Orders and Payments

When purchasing goods, customers need to provide accurate information, including:

Name;
Contact Information;
Shipping Address;
Payment Information.

Once the customer submits their order and completes payment, it indicates confirmation of the accuracy of the order information and authorization for TrueAxis LLC to process the transaction.

  1. Product Usage Responsibility

Customers should use the fitness equipment correctly according to the product instructions.

We recommend that customers:

Check the product condition before use;
Choose an appropriate training intensity based on their own physical condition;
Follow the product safety instructions.

TrueAxis LLC is not responsible for problems caused by incorrect use, improper operation, or exceeding the product’s applicable scope.

  1. Returns and Refunds

TrueAxis LLC provides return and refund services. Please refer to the “Return Policy” on the website for specific rules.

Customers who need to apply for a return or refund should contact customer service according to the prescribed procedure.

  1. Website Usage Rules

When accessing this website, users must not:

Use the website for illegal activities;

Disrupt website security or system operation;

Collect website information without authorization;

Infringe upon the legitimate rights and interests of TrueAxis LLC or other users.

TrueAxis LLC has the right to restrict or terminate access that violates these regulations.

  1. Terms Updates

TrueAxis LLC reserves the right to update these Terms of Service based on business development, changes in laws and regulations, or service adjustments.

The updated Terms of Service will take effect upon publication on the website.

  1. Contact Us

If you have any questions regarding the Terms of Service, orders, payments, or website ownership, please contact us:

Email:
[email protected]
[email protected]

Thank you for choosing TrueAxis LLC. We will continue to provide our customers with reliable fitness equipment and a safe, transparent shopping experience.